Online Coffee Machine Diagnosis – just €15
Pay only if we identify the issue
No solution = No payment
100% money-back guarantee if we can't identify the problem
Professional diagnosis and repair guidance in 24h. Spare part links + video tutorial included!
Takes ~2 minutes. No card now. Pay only after diagnosis confirmation.
4.8/5 from 120+ successful diagnoses
Maria S.
Munich
"Problem solved in 24h with my Saeco Xelsis. I saved €120 compared to service!"
Saeco Xelsis • Water leak
Thomas K.
Berlin
"Super easy! Video tutorial was perfect. DeLonghi runs like new again."
DeLonghi Magnifica • Grinder blocked
Anna L.
Hamburg
"Never thought I could fix it myself. Thanks for the help!"
Philips EP3347 • No milk foam
Supported Brands:
Why Choose Our Online Repair Service?
Save time and money – repair your coffee machine yourself with professional support
💰 Massive Savings
Traditional service:
- • €80–150 diagnosis
- • Transport + time
- • Several days waiting
CoffeeKit Online:
- • €15 online diagnosis
- • Spare parts at market price
- • Tutorial included
You often save €50–200!
Fast & Convenient
No waiting times, no transport. Diagnosis within 24 hours directly via chat – from your home.
Risk-Free Trial
You only pay if we can identify the problem. No hidden costs, no surprises.
Satisfaction Guaranteed
The joy of fixing something yourself! Learn about your machine and become independent.
Environmentally Friendly
Don't throw away your machine! Repair instead of buying new protects the environment and your wallet.
Video Tutorials
Step-by-step instructions directly from our YouTube channel. Easy to follow, even without prior knowledge!
Common Problems We Solve
Recognize your problem? We can help!
Water leaks
Water runs under the machine or into drip tray
No coffee flow
No coffee coming out or very weak flow
No milk foam
Milk frother not working properly
Grinder blocked
Grinder is stuck or making noises
General error
Error messages on the display
Not heating
Machine doesn't heat or water stays cold
Low pressure
Too little pressure during brewing
Unusual noises
Strange sounds during operation
How It Works – in 5 Simple Steps
From problem description to successful repair – we guide you through the entire process
Fill Out Form & Send Photos
Complete our simple form: your espresso machine model, problem description, and upload photos or videos. The more detailed, the better!
💡 Tip: Take clear photos of the machine, the nameplate, and the problem (e.g., water leakage, error message).
Expert Diagnosis via Chat
Dan - Your Technician
⭐ 10+ years experience
"Hi, I'm Dan. With over 10 years of experience repairing hundreds of espresso machines, I'm here to guide you step-by-step in diagnosing and fixing your machine."
Our technician analyzes your problem via Intercom chat. If necessary, we'll ask additional questions to identify the exact cause.
✓ Important: The €15 diagnosis fee is only charged if we can clearly identify the problem!
Payment & Spare Part Links
How payment works:
- 1. You receive the payment link.
- 2. Pay securely through Shopify (Visa, Mastercard, PayPal)
- 3. After payment, you receive the spare part links and video tutorial
After successful diagnosis, you'll receive a payment link (€15). After payment, we'll send you links to the required spare parts (Amazon, eBay, etc.).
- Secure payment via Shopify
- Direct links to affordable spare parts
Follow Video Tutorial
We'll send you a link to our YouTube tutorial that shows exactly how to replace the spare part. Step by step, simply explained!
🎥 Our TikTok Channel: Follow us for more tips on maintaining and caring for your coffee machine!
Done!
Your coffee machine works perfectly again
Complete Repair & Enjoy!
Follow the tutorial, replace the part, and enjoy your working coffee machine! You've saved money and learned something new.
💪 Be proud of yourself: You've not only saved money but also actively contributed to sustainability!
Successful Repairs – Real Examples
See how other customers successfully repaired their machines
Philips Serie 3000 (EP3347)
Problem:
No coffee flow, water goes to tray
DeLonghi Magnifica S
Problem:
Error "Grinder blocked"
Saeco Incanto
Problem:
No milk foam
💡 In comparison: A traditional service visit costs on average €120-180
With CoffeeKit you save on average €85-145 per repair!
What do our tutorials look like?
Professional video guides that anyone can follow
Philips Saeco: Motor grinder replacement
Step-by-step guide for replacing the brew group in Philips Saeco machines. Duration: 12 minutes.
Saeco,Philips,Gaggia: grease brewing unit
How to clean and descale the water circuit of your machine. Duration: 8 minutes.
📺 Over 50+ video tutorials available for the most common repairs
Start Your Repair Now
Fill out the form or contact us directly via chat
Prefer Direct Chat?
Click on the chat icon at the bottom right to speak with our technician immediately. All communication runs through Intercom chat.
By submitting, you agree to our Privacy Policy.
Frequently Asked Questions
Everything you need to know about our online repair service
When do I have to pay the €15 diagnosis fee?
You only pay the diagnosis fee if we can clearly identify the problem with your coffee machine. If we can't find a solution, you won't be charged. That's our promise!
How long does the diagnosis take?
In most cases, we can identify the problem within 24 hours. For more complex cases, it may take 1-2 business days. You'll be informed of every step via chat or email.
Which coffee machine brands are supported?
We support all common brands: DeLonghi, Sage (Breville), Krups, Philips, Siemens, Bosch, Jura, Melitta, WMF, and many more. We're also happy to help with less common brands – just ask!
Do I need technical knowledge?
No! Our video tutorials are designed so that even beginners can easily follow them. We explain every step in detail and show exactly which tools you need (usually just a screwdriver).
What if I can't install the spare part myself?
No problem! You can take the spare part and our video tutorial to a local technician. You'll still save money because the diagnosis is already done and the technician needs less time.
Where do I buy the spare parts?
We'll send you direct links to the required spare parts on Amazon, eBay, or specialized online shops. You're free to choose where to buy. We don't receive any commission – we only recommend the best sources!
Is there a warranty on the repair?
We guarantee a correct diagnosis and detailed instructions. If the problem persists after replacing the recommended part, we'll help you free of charge until the machine works again.
What if the problem is multiple?
We tell you the scenarios and optimal verification order. You don't pay twice for the same diagnosis. If multiple parts could be causing the problem, we explain how to proceed systematically.
What if I make a mistake during installation?
We guide you again via chat/video call (depending on availability). Our goal is to get your machine working again – we won't leave you hanging!
Returns on spare parts?
You buy from merchants (Amazon/eBay). We help you choose sellers with easy returns. Most offer 30-day return policies for unused parts.
Ready to Save Your Coffee Machine?
Get started now and enjoy perfect coffee again soon – for only €15 diagnosis fee!