Dan
Your Coffee Machine Expert
Coffee machine broken?
Let us help!
Chat with our expert – diagnosis in 24h
Only €15 – pay only on success!
Dan
Coffee Machine Technician
"Hi! Describe the issue with your coffee machine and I'll help you diagnose it."
4.8/5 from 120+ successful diagnoses
Maria S.
Munich
"Solved in 24h for my Saeco. Saved €120!"
Saeco Xelsis • Water leak
Thomas K.
Berlin
"Video tutorial was perfect! My DeLonghi works like new."
DeLonghi Magnifica • Grinder stuck
Anna L.
Hamburg
"Never thought I could do it myself. Great support!"
Philips EP3347 • No milk foam
Supported brands:
How it works
Simple, fast and risk-free to get your coffee machine working again
Describe the issue in chat
Start the chat and describe the problem. Photos help us diagnose faster.
Expert diagnosis within 24h
Our technician analyzes and identifies the issue. You pay only if we can solve it!
Repair & enjoy
Follow the video tutorial, replace the part and enjoy your coffee again!
What's included in the service?
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Professional diagnosis in 24h
Our expert analyzes your issue and identifies the cause
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Direct links to affordable spare parts
Amazon, eBay or specialist suppliers – we show the best options
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Step-by-step video tutorial
Detailed YouTube guide – suitable for beginners
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Follow-up support in chat
If you have questions during repair we help you further
All for only €15 – but only if we fix your problem!
No solution = No payment. That's our promise.
Show more details & FAQ
Frequently Asked Questions
When do I pay the €15?
Only if we can clearly identify the problem. Otherwise it's free!
How long does the diagnosis take?
In 90% of cases within 24 hours.
Do I need technical skills?
No! Our video tutorials are beginner-friendly.
Which brands do you support?
DeLonghi, Philips, Saeco, Jura, Gaggia, Krups, Siemens and many more!
Successful repairs
Philips EP3347
No coffee flow → Saved €31 vs €150 service
DeLonghi Magnifica
Grinder stuck → Saved €37 vs €180 service
Ready to save your coffee machine?
Start the chat now – our expert is waiting!